Home/Services/IT & Cloud Services

IT & Cloud Services

We keep your systems running so your team can keep working. From a five-person office to a growing multi-site company, we plan, set up and look after the technology your business depends on, with clear documentation and one point of contact.

Catalog codeSIT-01
StatusAvailable now
DeliveryDelivered by our team
LanguagesEnglish, Spanish
SIT-01.1

Managed IT

Ongoing monitoring, patching, backups and user management under a monthly plan. You get a named contact, a response-time commitment and a monthly report of what was done.

Typically included
  • Device and server monitoring
  • Patch and update management
  • Backup checks and restore tests
  • Onboarding and offboarding of staff accounts
SIT-01.2

Infrastructure and networks

Design and setup of office networks, Wi-Fi, firewalls and secure remote access, sized to how your team actually works.

Typically included
  • Network design and cabling coordination
  • Firewall and VPN configuration
  • Wi-Fi coverage planning
  • Network documentation and diagrams
SIT-01.3

Virtualization and servers

Consolidation of physical servers into virtual environments, on premises or in the cloud, with a plan for capacity and recovery.

Typically included
  • Hypervisor setup and migration
  • Capacity planning
  • Disaster recovery planning
SIT-01.4

Cloud migration

Moving email, files and applications to Microsoft 365, Google Workspace, AWS or Azure in planned stages, with a rollback plan for each stage.

Typically included
  • Readiness assessment
  • Staged migration plan
  • Data transfer and validation
  • User training after cutover
SIT-01.5

SaaS administration

Setup, licensing and security settings for the business software you already pay for, so you stop paying for seats nobody uses.

Typically included
  • License audits
  • Single sign-on and multi-factor setup
  • Admin policies and retention rules
SIT-01.6

Technical support

Help desk support by email, remote session or on site in Calgary, for planned work and urgent issues.

Typically included
  • Remote help desk
  • On-site visits in Calgary
  • Hardware procurement and setup
How we deliver

From first call to handover.

Every IT & Cloud Services engagement follows the same four steps.

  1. Scope

    A short call or written request to understand what you need, your deadline and any requirements from third parties.

  2. Proposal

    A written proposal with scope, deliverables, timeline and a fixed price or monthly fee. Nothing starts until you approve it.

  3. Delivery

    The work is done in agreed stages, with a named contact and regular updates in English or Spanish.

  4. Handover and support

    You receive the files, accounts and documentation, plus an optional support plan.

Questions

Frequently asked.

Something else on your mind? Ask us directly through the contact form.

Do you support businesses outside Calgary?

Yes. Most managed IT, cloud and help desk work is done remotely, so we support clients across Canada and in Latin America. On-site visits are available in the Calgary area.

Can you work with our existing IT person?

Yes. Many clients keep an internal contact and use us for projects, after-hours coverage or specialized work. We agree on who does what before we start.

How is managed IT priced?

Managed plans are priced per user or per device each month, based on the scope agreed in your proposal. Projects are quoted separately with a fixed scope.

Request a quote for IT & Cloud Services

Tell us what you need and your deadline. We reply within two business days with questions or a written proposal.