At Sterna IT, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, etc.
  • Technical Information: IP address, browser type, operating system, and other device information.
  • Usage Information: How you interact with our website, including pages visited and time spent.

This information is collected directly from you, through cookies, or via third-party services.

Why We Collect Your Information

We use your information to:

  • Provide and improve our services.
  • Process transactions and manage accounts.
  • Respond to inquiries and provide support.
  • Comply with legal and regulatory requirements.

Sharing Your Information

We do not sell your information. However, we may share it with:

  • Service providers who assist in delivering our services.
  • Legal or regulatory authorities, as required by law.

All third parties are obligated to protect your information under strict confidentiality agreements.

Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information.
  • Request corrections to your information.
  • Withdraw consent for data collection and use.

To exercise your rights, contact us at [email protected]

Security Measures

We implement industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse.

Updates to this Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Address: 1925 18 Ave NE Suite #123, Calgary, AB, Canada, T2E 7T8

Email: [email protected]

Phone: 1-403-397-4582